Tineco Pure ONE Station Cordless Vacuum Cleaner with 3L Auto Dust Base, Smart Stick Vacuum Cleaner Powerful Suction & Lightweight, ZeroTangle Brush for Hard Floor, Carpet & Pet Hair, White

what our customer say this product:

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1. Darksahde Verified Buyer – 27 July 2024

   The vacuum itself works pretty well on flat surfaces, it’s quite weak in the wall corners, leaving some dust that cannot picked up. the zero tangle does work like its advertised, no hair was tangled in the roller itself.

   However, the station is quite a miss, the self clean is not strong enough to clean all the dirt out of the vacuum, left a lot of hair and debris still inside. moreover, the dust door stuck open because it cannot clean itself properly, I had to forcibly pry the vacuum off the station after a session.

   return the article at the end, I want to love this because its a beautiful machine, but at this price point, this is not up my standard.
   

2. N8K8 Link Verified Buyer – 23 August 2024

   The furniture vacuum head needs a better design, it gets tangled up with hair and fur easily, jams and stops turning. I have to clean it multiple times just to vacuum my three seater couch. This is disappointing because I specifically wanted a vacuum for my couch and mattress and a pet vacuum. I thought that this station vacuum could be an all in one solution for me. The stick vacuum portion with the floor head attachment is truly tangle free, and duster attachment, they work as they should and are pretty powerful. The battery seems to last a decent amount of time. I like the scent filter on the station but the station doesn’t seem to have enough suction power to clean out the vacuum dust bin, there is always fur and hair and debris left behind, smells good though. I like the pet brush attachment for the station, it works great on my short haired border collie and long haired border collie, has been great for maintaining between baths. Seems to be strong enough to suction their shed. If the furniture head was redesigned to be tangle free like the floor attachment I would purchase separately if made available.
   

3. OMJ. Verified Buyer – 23 January 2025

   I have this vacuum for 6 months now. The vacuum itself is decent, but the brush attachment can get clogged by bigger pieces of debris such as leaves. Where this really falls short, and why I’ve given it two stars is the self cleaning base doesn’t do a good job if there is any long hairs. They seem to get wrapped around the center filter in the handheld unit and then will dangle out the cleaning flap after the base “emptys” it. This means that you have to manually clean the hand held unit after each use which entirely defeats the purpose of the auto empty base. The build construction of the vacuum seems fairly good. Battery life is great and I’m able to clean my 1200 sqft house without worrying about running out of charge.

   

4. Tilly 25 Verified Buyer – 5 March 2025

   It’s not cheap, but I like the docking keep the filters clean. It keeps in place. Picks up dog hairs and fine dusts. Very light weight. I vacuum frequently now because it is always ready. I like the color.

   

5. Nick Verified Buyer – 9 March 2025

   I eagerly awaited this vacuum, mainly because of its bagless self cleaning system. Upon the initial unboxing and a full 100% charge, I couldn’t help but notice the limited suction power it offered. Although I understand that some dust residue may remain after repeated vacuuming in the same spot, my old Dyson V10 picked up more dust in the same area than the Tineco did.

   This vacuum is well-suited for everyday maintenance but needs more when it comes to deep cleaning. The self-emptying concept is appealing, yet I observed that long hair tends to get trapped, requiring manual removal from the dustbin at the end of the day. I returned it the same day due to these flaws.
   

6. Debi Verified Buyer – 12 April 2025

   This item isn’t good for pet hair, I would return it but time has passed by now, as I was out of the country
   

7. Phil Verified Buyer – 16 April 2025

   I purchased my Tineco S12 Plus at Christmas 2019 as a present to myself. I’m a gadget nerd and a clean freak. I have a pretty big home and my home has never been so clean. I love all the extra tools that came with the S12 Plus. I use all of them. I looked at every review I could find and the EXCELLENT HEPA filter was a big deal to me. Every test showed that there is essentially no dust coming out of the filter. The quality build is really good and the trigger lock is something I use every time I vacuum. It’s a BIG deal! The auto suction works well and it’s nice to be able to adjust the motor speed with the infinite finger slide. It’s really nice to have the two batteries although I seldom need the second battery. It’s just nice to know I have it (every so often I swap batteries so they both get used). I also like that it comes with two (2) pre-filters. I have a powerful plug in canister vacuum and I use it to quickly clean the pre-filter. I use an EGO electric leaf blower to clean the rest of the dust bin and it’s parts. I use NO water. I can clean EVERYTHING and be back vacuuming in 10 minutes. I will mention that the unit I received on Christmas eve malfunctioned after a few days. I contacted Tineco customer service and they were great. They sent me a brand new motor head and a return shipping label so I could send the bad unit back to them. I have been using this replacement for about two months now and it performs perfectly. I use it all the time. I had looked at buying the Dyson V-11 but after using this S12 Plus for about two months now, I am glad I purchased this unit instead of the Dyson. This Tineco is a better value. I don’t own a smart phone so I don’t have a need to connect my phone to my vacuum. Actually, I think that’s a really dumb idea. Everything you need is displayed right on the vacuum head. I currently own nine (9) vacuum cleaners and have owned vacuums for about 50+ years. OK….I’ve now owned my Tineco for almost 2 years. I love it as much today as when I wrote the above review. I use it several times a week. I use it a lot because it is so easy and convenient to use. My home is really clean all the time. Tineco’s customer service is great. Last week one of the small hinge attachments broke on the dust bin. It’s plastic. I called Tineco customer service and had a representative on the line in a couple of minutes. I explained my situation. They asked me to send them a photo of the broken hinge. I sent it about an hour later. Within 24 hours, I received a notice that a new dust collector was on it’s way to me. I couldn’t ask for better service. Thanks Tineco. Sure glad I purchased a Tineco with all the great attachments. Lets see you dust your home, your computer and TV screens with a Dyson!!!!!! 2/04/2023…. I’ve now had my Tineco for 38 months. I still love it just as much. I just used it a few minutes ago. Thanks Tineco for a really wonderful product!

   

8. Kimberly brooks Verified Buyer – 17 April 2025

   I bought this vacuum to help with dust collection as my daughter has severe asthma and my dyson was not picking all of it up. I can say after several months of using this I am happy! The battery on it lasts on max for me to do my whole house, only takes about 10 minutes to set up, lightweight and you don’t have to constantly empty into the garbage just when the canister on the bottom is full!
   

9. Kacee099 Verified Buyer – 19 April 2025

   Update! Their warranty is as worthless as the paper it is written on. These machines are garbage and getting the company to honor their warranty is frustrating. Save yourself the time and trouble. I have been a business owner in retail and service for 30+ years. If I handled a warranty issue the way they do I would be out of business. They deny, deflect and lie. I wasn’t looking for a new vacuum, but I ended up with one. I had an older Bissell “dust buster”/floor vacuum, and the wheels were getting worn. I couldn’t find new wheels for it, so I started looking at options. This came up and was not what I was thinking, especially budget-wise. When I saw the self-cleaning feature, I was intrigued. I have that feature on my Roomba, and I LOVE it! So I fought with my inner cheapskate and bought it. Assembly was easy, the vacuum itself is lightweight and it has an option for two different levels of power. It is cordless; I am not a fan of being tethered to a cord. There is a pet grooming feature I haven’t investigated yet. The accessories are easily changeable and going. from floor to hand-held is simple. The cleaning base is absolutely the most! I beyond love it! I thought I would have buyers remorse… NOPE!