Kenmore DU3017 Friendly Upright Bagless 2-Motor Crossover Max Beltless Vacuum Cleaner with Lift-Away Design, Pet Handi-Mate, Triple HEPA, Height Adjustment, 3 Cleaning Tools, Light Green

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1. samuel bruel Verified Buyer – 23 August 2024

   I Love It. Can disconnect the body and walk around and use the attachments.

   

2. Jameson P Verified Buyer – 29 October 2024

   Like a vacuum cleaner should. Easy to use. Powerful suction. Powerful brush is strong enough to propel the vacuum forward. Love how the want/handle comes apart in different sections for multiple lengths for your attachments. Easy enough to clean out and works much better than my old stick vac.
   

3. kelly detwiler Verified Buyer – 14 January 2025

   ** UPDATE, I’VE OWNED THIS FOR 4 MONTHS AND THE ROLLER BRUSH STOPPED GETTING POWER. NOW THE MAIN MOTOR NO LONGER WORKS! CONTACTING KENMORE AND SELLER TO SEE IF THEY STAND BEHIND THEIR PRODUCT! Called vacuum-sale.com on Monday, they said contact the seller, if they don’t stand behind the product vacuum-sale.com will. Seller said vacuum-sale.com needs to process claim. Called vacuum-sale.com back today and they connected me with Kenmore manufacturing. Kenmore customer service employee was EXTREMELY RUDE. Accused me of getting something stuck in the brush and burning the motor up! Um, I’m 52 I know how to run a vaccum cleaner properly!! When I insisted that didn’t happen, she put me on hold for 47 minutes then she hung up! I called vacuum-sale.com back, pretty irritated at this point. They tried to say it was too late for return, but I was pretty insistent especially after being told by the 1st guy vacuum-sale.com will back it. They are going to accept the return. I’m sorry but a $200 vaccum should last longer than 4 months! And we don’t even have carpeting, we have tile and wood floors. STAY FAR AWAY FROM THIS ONE!! I went with a Miele and I love it. I’m sick of overpriced junk vaccums. This vaccume sucks..literally lol! I love the suction power, and it practically glides by itself. I also like the attachments, the bristle brush works great on baseboards. Now the cons, I don’t like the feel of the foot release. I feel like I’m going to break it, a foot button release would be better. Also the handle is heavy and awkward to pull out. Machine not quick and easy to use.

   

4. Mary Taylor Verified Buyer – 18 February 2025

   I live alone, and only have two carpeted rooms, but I also have long hair and three dogs so there is more cleaning involved than you would think. This vacuum is not overly large and cumbersome. I like it’s lighter weight and maneuverability. It has good suction and sweeps well on the carpet, but I also do use it sometimes on the uncarpeted areas. I like the ease of use: the power button at the top of the vacuum, the dirt cup visibility and ease of removal for emptying, the long power cord, the secure place to store the attachments, and the button release for the extension wand…I also really love the color. Vacuum sweepers don’t have to be ugly. I happen to like pastels and find that vacuums are often red, black, and other dark colors. This one is a really pretty mint/pistachio green. Kenmore has always made products that were both attractive and well made. I am expecting this one will be, as well.
   

5. Alex Verified Buyer – 5 March 2025

   Great vacuum at a decent price. I don’t want to spend more than $250 on a vacuum and the Shark I got at Costco died after only a few months (thank goodness for their return policy). I figured my grandparents have had Kenmore products for decades and after doing some research it sounds like this is a Panasonic design being built under license by Cleva. Regardless of its background, this vacuum has excellent suction and very good serviceability. If it gets clogged, it has a bypass valve that prevents overheating and makes it super easy to diagnose and fix. The attachments are thoughtful and well-made, and overall it’s much more satisfying to use than the broken Shark that it replaced. I’m not sure about the dust-plume complaints when emptying it, it’s just like any other bagless I’ve had in the past from Bissell, Shark, Dirt Devil, etc. etc. If you just empty it outside into a plastic bag then it’s fine.

   edit: One year later and I continue to not have any complaints. Recently I took it apart and washed all the filters and cleaned the brushroller and it sucks even more powerfully than ever. With any luck this vacuum could last a decade with a bit of regular maintenance.
   

6. Oslo Lover Verified Buyer – 12 March 2025

   What I Like: It picks up great on both carpet and hard flooring. It’s easy to dump the dust bin. It has a long cord.
   What I Don’t Like: My last vacuum was self-propelled and this one is not, so it is hard to push on carpet. It doesn’t have any adjustment for carpet height. It doesn’t have a light. It could have a better rubber bumper around it so it wouldn’t harm furniture when you accidently bump into it.
   

7. MamaKat55 Verified Buyer – 18 March 2025

   I’ve always loved my Kenmore appliances and all but mourned when my stove quit after years and I couldn’t get another. Read reviews from non-vacuum-sale.com sources and chose this one. So happy with it. Great suction, easy to release canister. It is a little heavy but it’s ok.very pleased with the job it does.
   

8. Matthew R Sampson Verified Buyer – 20 April 2025

   This is easily the worst vacuum I’ve ever owned. The locking cam mechanism that attaches the body of the vacuum to the nozzle, broke within 4 months of normal use. To their credit, Kenmore replaced the entire vacuum under warranty. This same part then broke again after the 1 year warranty expired, and I purchased another replacement part and repaired it myself. Then the two latches which hold the vacuum upright broke. These pieces are made of the same ‘metal’ as the locking cam which had previously broken. The metal seemingly disintegrated. I found I could bend these pieces by hand after they broke off, so I’m not terribly surprised that they didn’t last. Shortly thereafter the flexible hose in the nozzle broke in between the ribs and I had to patch that with duct tape, and today another tear formed in the hose right in between the swivel steering system hinges. The hose clearly isn’t sturdy enough to hold up to the moderate flexing it experiences during normal cleaning. I purchased this vacuum in February of 2022 we use it 2-3 times per week and I’ve now watched two of them fall apart in front of me from normal use. Our previous Shark Rotator vacuum lasted for nearly 10 years and I only had to replace a hose once in that time, so we’ll be buying another one of those now after I throw this thing in the trash where it belongs. Two stars because they did honor the warranty.