Bissell SpinWave Pet Robot, 2-in-1 Wet Mop and Dry Robot Vacuum, WiFi Connected with Structured Navigation, 3347

what our customer say this product:

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1. Robot de ayuda en casa Verified Buyer – 5 May 2024

   Me gusto mucho , me ayudan y lo hace muy bien
   

2. Ceci Verified Buyer – 17 November 2024

   Funcionó bien dos meses en barredora y ahora hace lo que quiere, no sigue ningún patrón, se descarga muy rápido. En trapeadora muy pobre el rendimiento. No la compren no vale el precio.
   

3. Sharon P Verified Buyer – 26 January 2025

   I have a robot vac from another manufacturer, but wanted something that mops. This mops. No question. I’m adding a before and after of marks on my kitchen floor which the Bissell did a very nice job cleaning. Here’s what I don’t like. It has two mopping modes: (1) keep bouncing off walls mopping things with no apparent plan until it runs out of battery; and (2) spot mode (where it spirals out from where you place it, to clean one particular area). If you have an open floor plan, you may see where (1) is trouble. I can lock it in bedroom to clean the bedroom — and it will do a very good job in there for 90 minutes until it runs out of water — but I hate to think what would happen if I set it loose in an open living room/kitchen/hallway sort of situation. (Suppose I can build barriers to physically keep it in one room, but the cat may take issue.) So then I thought: maybe just solve the problem with spot mode — put it in the kitchen near the mess and activate “spot.” Two problems with that. First, spot mode is not designed for that; it’s designed to clean a mess, not do general mopping. Which means it is on “max” setting and dumps way too much water on the floor. Normal mopping does not have this problem and dries quickly. (You can select the water level you want for normal cleaning.) But for spot, it’s always max, and that makes a puddle. Second, see that picture from my kitchen? Messes are not always conveniently located in the center of the room. To get it to actually clean under that cabinet, I had to keep picking it and resetting it. Took about three placements to get the whole area cleaned (each time, dumping way too much water). It’s kind of frustrating because it is designed to mop and it mops well. And anything that saves me from mopping is a good thing. But it could be sooo much better if you could control where it mopped better. I’m not asking for whole house mapping (although that would be nice) — but virtual walls, the ability to “drive” it with the app, or, heck, even being able to change the amount of water used on “spot” mode so you could use a bunch of “spots” for general cleaning — would make this a real winner.

   

4. Jose R. Verified Buyer – 7 February 2025

   Se hace llamar Pet Robot, y cuando aspira no deposita los pelos del perro en el contendor (ver foto). se quedan todos atorados en el rodillo. Pésimo como robot, Adicionalmente el algoritmo de navegación que tiene programado deja muchas áreas sin aspirar o se traba en cada esquina. La aplicación para Apple esta bloqueada para su uso en México, solo puedes usar la de Android.
   No lo recomiendo parar nada…evalúen otras opciones. Robot de la mitad de su precio hacen mejor trabajo.
   

5. Mariana Gomez Flores Verified Buyer – 28 February 2025

   Pésimo producto, no lo compren en México, no sirve la aplicación sólo para Estados Unidos y Canada, hablé al servicio al cliente y no me resuelven nada.
   ya perdí mi dinero en esto todo por culpa de vacuum-sale.com, no deberían de vender productos que no sirvan aquí en México
   Peeeesiiimooooo servicio vacuum-sale.com
   

6. TammyD Verified Buyer – 11 March 2025

   Well after having this for about 6 months I have to give it a full-fledged review. CON: For wet mopping- these tanks SUCK. Bad. After a few uses, they start dumping water all over the floor. As in, they will use the entire tank of water within a few minutes. I have 4 tanks now that were sent to me by Bissell and they ALL did the same thing- even though I took care of them and followed the instructions meticulously. I have to walk behind the Spinwave with towels to mop up all the water so my hardwood floors don’t get destroyed. If it weren’t for the tank issue, this product would do a really decent job. But after 4 new tanks I do not hold out much hope. The vaccuum is ok, picks up dirt decent. My regular vacuum does a better job. Its too tall to get under the furniture, unlike my Eufy, and both the vacuum and wet mop need MUCH babysitting because they get stuck all the time (again- unlike my Eufy that I just ran at night- maybe because it wasn’t as tall and never got stuck under anything). PRO: Customer service at Bissell was great. They actually sent me not ONE but TWO new Spinwaves to try to solve the problem. Except the problem isn’t the Spinwave- its the tank. Something about how it distributes the water is messed up. I WISH they would find a way to fix this issue. Overall, I miss my Eufy, I think it did a better job but I don’t think Eufy makes a mop- and if it did, it wouldn’t have the spinning mop which I love.

   

7. Jessica Verified Buyer – 24 March 2025

   Because I bought this through vacuum-sale.com, Bissell was not interested when it stopped working within a few months of purchase. While it did work, it was really the best I’ve had since the Scooba was discontinued, but it was a fair sum of money to get probably less than 3 months’ use from. I am moving away from this brand, as I’ve had no success with the Crosswaves, either…..
   

8. Shannon Verified Buyer – 2 April 2025

   I purchased this vacuum in May of 2022 because we have three dogs and all hardwood floors. I wanted the vacuum / mop combo to save time when cleaning but sometimes it ends up taking more time with this robot. Also, I feel weird calling her a Robot because we have named her…. Rhonda Asada! My biggest complaint about Rhonda is she doesn’t have a mapping feature so she kind of goes wherever she wants, which means you have to constantly watch her. It’s become a joke in our house that Rhonda is my mistress because I have to watch her all the time lol. My house is an open layout and I would love for her to clean from one end to the other, but that never happens. She always seems to go the opposite direction and I try to stop her and put her where I want her to go and she will go a different direction. She also will go over the same spots multiple times. About six months after I got Rhonda, she started just spinning in circles (which is a common problem with these vacuums) Apparently the wheel gets stuck and there is no way to fix it but to send it back and they send a new one. The process to get a new one was fast and seamless so that’s where one of the three stars comes from. Rhonda went on vacation was the joke in our house for the week she was being exchanged. The second star is because when she does finally clean the house the floors look great. So if you have a lot of patience and time, maybe this is the vacuum for you. I wish Bissel would make one with a mapping feature where you could target what areas of the house you want to clean. The third star is because Rhonda has become a part of our family…in the most annoying way possible lol